Question 1

Do I need a boating license to rent?

Accepted Answer

No license is required for our rentals. We provide a safety checklist and orientation before departure to ensure you’re comfortable operating the boat.

Question 2

Do I need a boating license to rent?

Accepted Answer

No license is required for our rentals. We provide a safety checklist and full orientation before departure to ensure you're comfortable operating the boat.

Question 3

What is the minimum age to operate the boat?

Accepted Answer

The operator must be at least 25 years old. Guests of all ages are welcome on board with a responsible adult present at all times.

Question 4

How many people can come on the boat?

Accepted Answer

The boat comfortably seats up to 7 adults. Lifejackets are provided for all passengers.

Question 5

Where do we depart from?

Accepted Answer

All rentals depart from Vancouver, with easy access to scenic destinations like Bowen Island, Deep Cove, and Indian Arm. Your confirmation email includes the exact meeting location and check-in instructions. Please arrive 10–15 minutes early.

Question 6

What do I need to bring?

Accepted Answer

Just yourself and a valid government-issued ID. We provide lifejackets for all passengers. You're welcome to bring food, drinks, sunscreen, and layers — weather on the water can change quickly.

Question 7

Can we bring food and drinks?

Accepted Answer

Absolutely! You're welcome to bring snacks, meals, and non-alcoholic beverages. For your safety, glass containers are not allowed.

Question 8

Is fuel included in the rental price?

Accepted Answer

Fuel is not included. The boat is provided with a full tank, and you'll either need to refill it before returning or be charged for the amount needed to top it up at the current marina rate.

Question 9

Where can I refuel the boat?

Accepted Answer

There are several marinas along the route where you can refuel, including False Creek and Coal Harbour.

Question 10

What happens if the weather is bad?

Accepted Answer

We monitor conditions closely. If we determine it's unsafe to go out, we'll contact you to reschedule or issue a full refund. We do not cancel for light rain — our boats operate in most conditions.

Question 11

What is your cancellation policy?

Accepted Answer

Cancellations made at least 48 hours before your booking receive a full refund. Cancellations within 48 hours are non-refundable. Changes can be made based on availability.

Question 12

Is there a security deposit required?

Accepted Answer

Yes, a security deposit of $1,000 is required. This will be refunded after the rental, provided the boat is returned in good condition.

Question 13

Can I fish or use water sports from the boat?

Accepted Answer

No, fishing and water sports are not permitted from the boat and are not covered by our insurance.

Question 14

Do I need to sign a waiver?

Accepted Answer

Yes. All participants must sign a digital waiver before the rental begins. You'll receive a waiver link via email after booking. We recommend completing it in advance to save time on the day.

Question 15

How do I manage or cancel my booking?

Accepted Answer

Your confirmation email contains a secure manage-booking link. Use it to view your booking details, update contact information, or request a cancellation.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards via Stripe. A deposit is collected at the time of booking, with the balance due before departure.

Frequently Asked Questions

Do I need a boating license to rent?

Do I need a boating license to rent?

What is the minimum age to operate the boat?

How many people can come on the boat?

Where do we depart from?

What do I need to bring?

Can we bring food and drinks?

Is fuel included in the rental price?

Where can I refuel the boat?

What happens if the weather is bad?

What is your cancellation policy?

Is there a security deposit required?

Can I fish or use water sports from the boat?

Do I need to sign a waiver?

How do I manage or cancel my booking?

What payment methods do you accept?